Privacy Policy

Revlog Africa Ltd. ("REVLOG", "we", "us", or "our") is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy describes how we collect, use, and share information when you use our website, platform, and services.

1. Information We Collect

Information you provide

• Contact information -- name, email address, phone number, and company name when you book a demo, sign up, or contact us.
• Business information -- details about your organisation, fleet size, battery volumes, and operational needs shared during onboarding or conversations.

Information collected automatically

• Usage data -- pages visited, time spent, referring URL, browser type, device type, and IP address.
• Cookies and similar technologies -- see our Cookie Policy for details.

Operational data

• Smart-Bin location, fill-level readings, battery identifiers, pickup and delivery timestamps, chain-of-custody records, and compliance documentation generated through our platform.

2. How We Use Your Information

• To provide, maintain, and improve the REVLOG platform and services.
• To process and manage battery collection, tracking, and compliance documentation.
• To communicate with you about your account, service updates, and support.
• To generate aggregated, anonymised analytics and reports.
• To comply with legal obligations, including EPR regulations and NEMA requirements.
• To protect the security and integrity of our services.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service partners -- recyclers, logistics providers, and OEM partners as necessary to fulfil our services, under appropriate data-sharing agreements.
• Regulators -- NEMA and other regulatory bodies when required for EPR compliance reporting and audits.
• Service providers -- third-party vendors who help us operate our platform (hosting, analytics, communication tools), bound by confidentiality obligations.
• Legal requirements -- when required by law, court order, or to protect our rights and safety.

4. Data Retention

We retain personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. Chain-of-custody and compliance records are retained as required by applicable regulations. You may request deletion of your personal data by contacting us.

5. Data Security

We implement appropriate technical and organisational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. Blockchain verification is used for chain-of-custody records to ensure data integrity.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict processing of your information.
• Receive your data in a portable format.

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date.

8. Contact Us

For privacy-related inquiries, please contact us at: revlogafrica@gmail.com

Revlog Africa Ltd.
Nairobi, Kenya